An engineer claimed he went to the company site and found lots of broken links. He complained to the manager of IT and the VP - Sales and Marketing. The VP asked me, “What had I done to the company web site and why was that Flash intro still there?” I had done nothing — at least to the external web site. I didn’t think I had anyone’s approval to either work on it or copy the “new and improved” web site from its internal area to the external site.

It turned out the engineer was using <domain>.com rather than www.<domain>.com to navigate to the site. It may also have something to do with stale files in Internet Explorer’s cache. Anyway, the fix turned out to be quite easy to both prevent the Flash intro and to redirect the browser solely to the www.<domain>.com main Cold Fusion script. Everybody is happy for the time being.